Buying and payment
How do I pay?
Choose a plan, fill in your email and country, then pick a payment method. The checkout only lists the methods that work in your country: Cash App, PayPal, Venmo and Robinhood in the US; Revolut, Coinbase and Binance elsewhere. Card is available everywhere as a backup.
Why do I not see PayPal or Cash App?
Those two only accept US accounts through our payment provider. If you are outside the US, Revolut, Coinbase or Binance is the quickest way to pay.
Does my plan renew automatically?
No. Each plan is one payment. We email you before it ends so you can renew if you want to.
Can I get a refund?
Yes, within 7 days of purchase if the service does not work for you and we cannot fix it. Details are in the refund policy.
Using the service
How fast is activation?
Your login is usually emailed within minutes of payment. Check the spam folder if it has not arrived, or send us your order number.
How many screens can watch at the same time?
Your plan sets the number, from 1 to 5. Using more screens at once than you paid for can get the line suspended.
Which devices are supported?
Firestick, Android TV and boxes, Samsung and LG smart TVs, Apple TV, iPhone, iPad, Android phones, MAG boxes and computers. See the setup guide.
What internet speed do I need?
About 15 Mbps per screen for Full HD and 25 Mbps for 4K.
Are adult channels included?
Only if you ask for them. The checkout has an 18+ choice, and they stay hidden unless you select yes.